Sample Course: Bridging the Blueprint

Professional Skills Training for New Hires

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What Are ‘Professional Skills?’

Professional skills, interpersonal skills, or human skills: whatever the name, these behaviors, attitudes, and habits of mind are the bedrock of success in almost any endeavor. From the high school classroom to the college lecture hall to the corporate boardroom, mastering these unspoken rules allows access and accomplishment of any goal imaginable.

  • Empathy: Understanding and sharing the feelings of another person.

  • Collaboration: Working effectively with others to achieve a common goal.

  • Communication (Verbal & Nonverbal): Expressing ideas clearly and respectfully, both in spoken and written form, and being aware of nonverbal cues.

  • Conflict Resolution: Addressing disagreements constructively and finding mutually acceptable solutions.

  • Teamwork: Contributing effectively to a group, supporting colleagues, and sharing responsibilities.

  • Relationship Building: Establishing and maintaining positive connections with others.

  • Persuasion & Influence: Convincing others to see your point of view or take a particular course of action.

  • Negotiation: Discussing and bargaining to reach an agreement.

  • Social Awareness: Understanding social cues and dynamics in different situations.

  • Respectfulness: Showing consideration and valuing others' opinions and backgrounds.

  • Patience: Remaining calm and understanding, especially in challenging situations.

  • Giving and Receiving Feedback: Providing constructive criticism and being open to receiving it.

FAQs

  • Interpersonal skills training equips individuals with the essential abilities to communicate effectively, build rapport, and navigate workplace dynamics with greater ease. These skills foster stronger teamwork, reduce misunderstandings, and contribute to a more positive and productive work environment. Ultimately, well-developed interpersonal skills enhance individual performance and contribute to overall organizational success.

  • Customized interpersonal skills training to addresses specific communication challenges within their teams, cultivates stronger working relationships tailored to a unique culture, and ultimately boosts collaboration and productivity in a way that generic training cannot achieve.

  • Artificial Intelligence can give you an answer; A.I. cannot tell you whether or not that answer is any good. There’s a reason A.I. responses ask for feedback—A.I. lacks certainty. For certainty, you need humanity. And preferably a good teacher.